Jul 20, 2023
What is an MVNO - And Other PureTalk Questions Answered
Reading time: 7 minutes
America is switching to PureTalk. Why? Because only PureTalk offers America’s most dependable 5G+ network at half the cost. With PureTalk you get unlimited talk, text, & data starting at just $20. How can we do that? Because we're an MVNO. What does that mean? Read on, because we're going to tell you!
What is an MVNO?
An MVNO is defined, by the pros at WhistleOut as, “a small carrier that doesn't run its own cellular tower network. Instead, MVNOs piggyback off one of the major carriers—AT&T, Verizon, or T-Mobile. Typically, MVNOs provide more affordable cell phone plans than their parent carriers, don't require a credit check to sign up, and are more flexible. But smaller carriers usually forgo high data and perks in favor of wallet-friendly pricing. Therefore, an MVNO is a great choice if you prefer prepaid phone plans, appreciate affordability, and want to avoid a credit check.”
Some MVNOs will use multiple networks for their signal with a lot of them relying on a combination. For example, Straight Talk uses Sprint, T-Mobile, Verizon and AT&T. In these cases, you'll likely be signed up to the network with the best speeds where you live. In the case of Google Fi, Google's wireless service, the services uses a combination of networks run by US Cellular and T-Mobile.
Here are some key points about MVNOs:
Network Infrastructure: MVNOs do not have their own network infrastructure of towers, antennas, or spectrum licenses. Instead, they establish agreements with MNOs, which are the owners and operators of the physical wireless network and infrastructure.
Service Offerings: MVNOs package and market mobile services such as voice calls, text messaging, and data plans under their own brand name. They may offer prepaid or postpaid plans, targeting specific customer segments with different pricing and features.
Target Market: MVNOs often target niche markets, specific customer segments, or offer specialized services. They can cater to specific demographics, communities, or provide unique features and pricing to differentiate themselves from other providers.
SIM Cards and Handsets: MVNOs typically provide their customers with SIM cards to access their network services. Customers can use these SIM cards in compatible unlocked devices, including smartphones and tablets. Some MVNOs also sell handsets directly or offer device financing options.
Customer Support: MVNOs handle customer service, billing, and support for their subscribers. While they rely on the network infrastructure of the MNO, the overall customer experience, including support, is managed by the MVNO.
In a nutshell...
MVNOs have gained popularity due to their ability to offer competitive pricing, flexible plans, and specialized services to consumers. They provide an alternative option to mobile carriers for customers who may not want to subscribe directly to a traditional mobile network operator.
What are examples of MVNOs?
There are numerous MVNOs operating worldwide, or mobile virtual network operators, offering a range of mobile services. According to Wikipedia, the following are some well-known examples of MVNOs:
Boost Mobile:
Boost Mobile is an MVNO that operates in the United States. It offers prepaid mobile services and targets budget-conscious customers with affordable plans.
Virgin Mobile:
Virgin Mobile is a global MVNO brand with operations in several countries, including the United Kingdom, Australia, Canada, and many others. It focuses on providing mobile services with a unique brand identity and customer experience.
Tracfone:
Tracfone is a popular MVNO in the United States that offers prepaid wireless services. It provides a variety of plans and operates on multiple networks, including partnerships with major carriers like Verizon, AT&T, and T-Mobile.
These are just a few examples of MVNOs, and there are many more MVNOs operating in different regions around the world, each with its own unique services and target markets.
Why should I switch to PureTalk?
PureTalk gives you more. More data and hotspot on every plan for the same price.
PureTalk offers wallet friendly plans with a range of options, including unlimited talk and text plans and data plans with varying data allowances. No matter what your family's wireless needs are, PureTalk's Family Plans let you choose the right plan for each family member's needs. You can have any number of lines and choose the perfect wireless plan for each one.
Your family members get exactly what they need, and you never pay for anything they don't. In fact, families of four who switch to PureTalk save $75 a month on average, for a savings of $900 a year! Whatever your family's size or wireless needs may be, you're sure to save a bundle!
No Contracts or Hidden Fees:
PureTalk operates on a prepaid, no-contract basis. This means you are not tied to any long-term commitments or contracts. And with PureTalk there's no hidden fees, activation fees, or termination fees.
Nationwide Coverage:
PureTalk operates on the nation's most dependable 5G network. At PureTalk, we’re proud to provide you with reliable wireless service on the nation’s most dependable 5G network. Enjoy lightning-fast speeds, seamless streaming, and crystal-clear calls. With PureTalk, you get the best of both worlds: top-notch service at a price your wallet will appreciate.
What our customers have to say: "Great phone reception and as good and sometimes better than all the biggest companies. I live rural and drive over 150 miles a day. I get service where the big boys don’t. I know because my employees have the big companies. Customer service that actually answers in understandable English is a big plus to this American, too." S. Smith, CT.
Plans for Seniors:
Here’s something Verizon, AT&T, and T-Mobile don’t want you to know: Most people use just 2-5GB of data a month. That means if you’re roped into one of their pricey unlimited plans, and you use just 5GB, you’re paying for data that you’re not using. Not sure how much data you currently use? Check out your bill from your current wireless provider and see for yourself.
With a $25 5GB plan from PureTalk you can: FaceTime for 25 hours; Listen to Podcasts for 71 hours; Facebook for 50 hours; Email: 5,000
Keep Your Existing Phone and Number:
PureTalk is compatible with most unlocked GSM devices, allowing you to bring your own phone. This means you can keep your current device and phone number when switching to PureTalk, eliminating the need for a new device or the hassle of changing your number.
Money Back Guarantee:
In addition to all the things PureTalk offers – great savings, blazing fast data, and freedom from contracts – we also offer a 100% Money Back Guarantee. That’s all there is to it. Love our service or your money back.
24/7 Customer Support:
PureTalk provides customer support 24 hours a day, 7 days a week. Our customer service team can assist you with any inquiries, technical issues, or account management needs you may have.
What our customers have to say: “Your people are courteous, knowledgeable, efficient, and friendly. They fix my issues, port my numbers, and always sound happy to help. They speak American English and they are clear and easy to understand. Thank you all and don’t change.” Robert Z., FL
Pride in America:
We take immense pride in being an American company, and we believe in keeping jobs within our great nation. That’s why our entire team – everything from customer service to our fulfillment and IT centers – is located in the US. Our representatives are members of your local communities and are dedicated to serving you and your family. And, like you, we value the military, which is why we offer a 15% military discount, work closely with America’s Warrior Partnership, raising money to help Veterans in crisis, and recently forgave $10 million in Veteran debt.
How do I switch to PureTalk?
To switch to PureTalk, you can follow these general steps:
Check Device Compatibility: Ensure that your current device is compatible with PureTalk's network. PureTalk operates on GSM networks, so your device should be unlocked and compatible with GSM carriers. You can check compatibility on PureTalk's website or by contacting their customer support.
Gather Information: Collect important information you'll need for the switch, including your current carrier account number, PIN or password, and your phone's IMEI number. You may also want to have your billing information and any relevant account details on hand.
Choose a Plan: Explore PureTalk's plans and select the one that best suits your needs in terms of data, talk, and text allowances. You can check their website or contact their customer support for assistance in choosing the right plan.
Purchase a PureTalk SIM Card: If your current device is compatible, you'll need to obtain a PureTalk SIM card. You can purchase a SIM card directly from PureTalk's website or authorized retailers. Alternatively, PureTalk may provide a SIM card as part of the signup process.
Activate Your PureTalk Service: Once you have the PureTalk SIM card, follow the instructions provided to activate your service. This typically involves visiting PureTalk's website or calling their activation hotline and providing the necessary details, such as your account information and the SIM card's activation code.
Port Your Number (Optional): If you wish to keep your existing phone number, inform PureTalk during the activation process. They will guide you through the steps to port your number from your current carrier. Ensure you do not cancel your current service until the porting process is complete.
Set Up Your Device: Once your PureTalk service is activated, insert the PureTalk SIM card into your device, follow any setup instructions provided by PureTalk, and configure your device's network settings as guided by their instructions.
Test and Confirm: Make sure your device is properly connected to PureTalk's network. Test your voice, text, and data services to ensure they are functioning correctly. If you encounter any issues, contact PureTalk's customer support for assistance at 877-820-7873.
Remember to check any specific instructions or requirements provided by PureTalk during the signup process, as procedures may vary slightly.
Does PureTalk have physical stores?
No, PureTalk does not have physical stores of its own. As an MVNO (Mobile Virtual Network Operator), PureTalk is a licensed mobile operator that primarily operates online and does not maintain physical retail locations. This approach allows them to keep costs lower and offer competitive pricing for their mobile services.
However, PureTalk provides customer support services via phone, email, and online chat. You can contact their customer support team for assistance with any inquiries, account-related matters, or technical support. (877-820-7873) Additionally, PureTalk offers online resources, including FAQs and guides, to help customers with common issues and questions.
Does PureTalk offer business accounts?
Absolutely. PureTalk offers business accounts for customers who require mobile services for their businesses. PureTalk's business plans provide specific features and benefits tailored to meet the needs of businesses of various sizes. Some key points about PureTalk's business accounts include:
Multiple Lines: PureTalk's business plans allow you to have multiple lines under a single account. This can be useful for managing the mobile phones and services for your employees or team members.
Shared Data: PureTalk offers shared data plans for business accounts, allowing you to allocate a specific data allowance among multiple lines or devices.
Business Features: PureTalk's business accounts come with additional features and benefits that cater to businesses, such as priority customer support, flexible billing options, and management tools for monitoring and controlling usage.
Cost Savings: PureTalk's business plans aim to provide cost-effective options for businesses. They offer competitive pricing and scalable plans to accommodate the varying needs of different businesses.
For more information...
To explore PureTalk's business account options and get more specific details on pricing, features, and customization, visit PureTalk's official website or contact their customer support dedicated to business accounts at (888) 517-6763. They can provide you with the information you need and guide you through the process of setting up a business account with PureTalk.
Posted 9 months ago