SIM
Bring Your Own Device
SIM
FAQs
Start the activation process online or call Customer Support at (877) 820-7873. After your number successfully transfers to PureTalk or your new number is activated, follow the instructions for your SIM type.
Physical SIM
Power off your device.
Insert your physical SIM.
Power your device back on.
Test your calls, text messages, and mobile data.
eSIM
Connect your device to Wi-Fi before installing your eSIM.
For iPhone:
Open Settings.
Tap PureTalk Cellular Plan Ready to Be Installed.
Tap Continue and follow the prompts to complete the installation.
For Android:
Open Settings.
Tap Connections.
Select SIM Manager.
Tap PureTalk Cellular Plan Ready to Be Installed.
Follow the prompts to complete the installation.
Once installation is complete, test your calls, text messages, and mobile data.
You have 90 days from the date your order was placed to activate your physical PureTalk SIM before it expires. This does not apply to eSIMs. eSIMs can be activated at any time.
Absolutely! If you have a device compatible with PureTalk's eSIM, you can certainly switch from a physical SIM to an eSIM. Contact our Customer Support department by dialing 611 from your PureTalk phone or by calling (877) 820-7873. If possible, please call using a different phone, since some steps in the process may require your device to be turned off or restarted, which could end your call.
The SIM type you need depends on your device model.
If you buy a phone from PureTalk: Your phone includes a physical SIM unless it is eSIM-only. For eSIM-only phones, you will download the eSIM during activation.
If you bring your own phone: eSIM requires a phone compatible with PureTalk eSIM. Check your device on our eSIM page. If your phone is not eSIM compatible, you will need a physical SIM.
If you want to confirm your phone works with PureTalk service, use the Compatibility Checker on our homepage.
PureTalk's physical SIMs are universal and include standard, micro, and nano sizes all in one. This means you can make the SIM the size you need.