Here's what you need to know.All carriers in compliance with the FCC mandate must soon start retiring their 3G network as carriers continue to invest in 5G deployment. Starting in February 2022, Pure Talk will shut down our 3G network. This shift will mean faster, stronger, more reliable service for our customers.
Read this article on the FCC website about how this is affecting all carriers.
What does it mean for you?If you are on this page it means we've identified that your phone is not going to be compatible with Pure Talk's network after February 2022 when 3G is retired. You'll need a VoLTE capable device that is compatible with Pure Talk's network.
Please enter your phone number below to find out if your device will remain compatible with Pure Talk's network. If this sounds confusing, don't worry. We're here to help make it easy and to maintain your service without interruption. If your phone has been identified as needing an upgrade, you can choose any phone shown on the Pure Talk website. When you are ready, log into your Account to upgrade your phone online or contact our Customer Service team for assistance.